2-1-1 is the abbreviated dialing code for free information and referrals about local community organizations and resources. It serves as the first number to call to link individuals and families to appropriate resources and information. 2-1-1 is available 24 hours a day, 7 days a week in multiple languages. If you experience problems dialing 2-1-1, please call 806-762-5043 or 877-541-7905. Click here to learn when and when not to call 2-1-1.
People calling 2-1-1 in Texas are connected directly to their local Area Information Center (AIC). The AIC maintains a comprehensive regional database of resources including federal, state, and local government agencies, community based organizations, and qualified private businesses. The South Plains region has an AIC which is located in Lubbock and serves the fifteen surrounding counties. The resources available for the South Plains region can also be found at www.211txsouthplains.org, under “Search the Database”.
2-1-1 Texas
is a program of the
Health and Human Services Commission and the City of Lubbock
Community Services Block Grant Program,
in collaboration with South Plains Association of Governments. In
addition to the help line and website, 2-1-1 Texas South Plains
provides a printed resource directory known as the Health & Human
Services Information & Referral Directory or “Red Book,”
which is available for sale. If
you're interested in listing your agency or program with 2-1-1 Texas
please Complete an
Agency Profile Form.
Please feel free to contact
us
for community outreach opportunities and agency updates:
Aida Martinez
South Plains Area Information Center
Manager
Andrea
Cruce
Community Resource Specialist
(Note: you must have Adobe Reader to access these forms.
)